Overview
Course Content
-Self-awareness and emotional management
-Balancing leadership performance with humane management
-Time and emotional management in high-pressure work environments
-Creating a work environment of psychological safety
-Leadership and mindful communication skills for turning "crisis" into "opportunity"
Team Dynamics and Culture
-Team trust and a culture of altruism
-The developability and stability of the team
-Increasing the team's sense of belonging
Format
Duration
Location
導師
Florence Chan
Organisational psychologist of The Hong Kong Psychological Society and Executive Committee member of the Society's Organisational Psychology Division. She holds a master's degree in Occupational and Organisational Psychology and a master's degree in Applied Psychology (Counselling). She has over 15 years of experience in corporate training and has trained thousands of people, with clients including various large companies ranked in Fortune magazine's lists, among them high-end and mid-range retail, after-sales service centres, banking, finance and insurance, conglomerates and public services. She is skilled at using psychological theories and practical experience to strengthen company culture, employee motivation, positive thinking, communication and performance.

