Overview
As Generation Z gradually becomes the new force in the workplace, managing multi-generational teams has become a major challenge for modern leaders. There are significant differences between generations in values, work attitudes and communication styles, and how to build an efficient and harmonious team in a diverse context has become a core competency that managers must master. This course is designed for managers, team leaders and working professionals. The content includes key skills such as strategies for tackling the difficulties of managing cross-generational teams and methods for improving employee engagement and performance. Through practical sessions including theoretical explanation, case studies, group discussions and scenario exercises, the course helps participants develop practical abilities in cross-generational communication, employee motivation and team leadership, so as to further enhance team cohesion, employee engagement and overall work performance, thereby driving the long-term development of the organisation.
Course Content
Management Challenges of Multi-Generational Teams
-Characteristics and needs of multi-generational teams
-Different types of leadership styles and adaptability
-Effective communication patterns and strategies
-Practical techniques for motivating younger-generation employees
-Strategies for improving employee engagement and performance
-Career planning and arrangements for multi-generational teams
-Team building and dynamics
-Characteristics and needs of multi-generational teams
-Different types of leadership styles and adaptability
-Effective communication patterns and strategies
-Practical techniques for motivating younger-generation employees
-Strategies for improving employee engagement and performance
-Career planning and arrangements for multi-generational teams
-Team building and dynamics
Duration
4 hours / Full day
Format
In-person / Online
Location
Provided by the company / 302 Jockey Club Road, Fanling, New Territories (The HKFYG Leadership Institute)
Instructor
Florence Chan
Organisational psychologist of The Hong Kong Psychological Society and Executive Committee member of the Society's Organisational Psychology Division. She holds a master's degree in Occupational and Organisational Psychology and a master's degree in Applied Psychology (Counselling). She has over 15 years of experience in corporate training and has trained thousands of people, with clients including various large companies ranked in Fortune magazine's lists. She is skilled at using psychological theories and practical experience to strengthen company culture, employee motivation, positive thinking, communication and performance.